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During the 2013/14 year the centralised HR system was introduced to replace fragmented HR systems across the public sector ensuring the integrity of HR and payroll data. 2014/15 saw all government agencies on Rarotonga using this electronic system which provides the opportunity to maintain a current database to inform future training and development requirements.

The database is administered by OPSC while the payroll component of the system is administered by MFEM. The ESS module provided employees and managers access to HR and payroll data. With employees taking responsibility for submitting and recording their own leave, which in turn is monitored and approved through the internal agency hierarchical structure, administrative work has become increasingly efficient. This system also offers a report generating facility for analysis and improved and more informed decision making across government.

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